About

Hi, my name is Zach Ferry and I work as a product designer and facilitator in Washington D.C.

I’m a product designer and facilitator with 2 years of experience researching user’s needs through usability tests and in-depth interviews, prototyping solutions to gain feedback, and implementing solutions to ensure maximum impact of the project. I’m currently working with Montgomery County government as a Design Fellow.


“To pour forth benefits for the common good is divine”

Ben Franklin

Design Strengths

User Research

Created research plans in order to gain insights into key stakeholders. Conducted dozens of usability tests and in-depth interviews. Created several personas and user journey maps. Certified by the Interaction Design Foundation in User Research Methods.

Prototyping

Rapid prototyping of low-fidelity prototypes to gain honest feedback in a short time as well as high-fidelity prototypes to validate design solutions that look and feel as close to the final product as possible.

Facilitation

Created and facilitated dozens of design sprints to brainstorm ideas, converge on potential solutions, and rapidly prototype those solutions for feedback.


Embracing Failure

I would not be who I am today without the setbacks that I’ve experienced. I keep this running list as a reminder to myself of the importance of viewing failure as a learning opportunity:


The Book I’m Currently Reading